Eligibility Criteria


Commonwealth-funded residential aged care providers significantly and directly impacted by COVID-19 in the following circumstances:

  • a significant proportion of their workforce (e.g. 50%) are infected or isolated due to COVID-19
  • a significant number of residents are infected by COVID-19 or the spread of infection cannot be contained
  • senior management (e.g. CEO, Director of Nursing and/or other senior managers) are infected or isolated due to COVID-19 and are unable to continue to operate or provide quality care to residents.


The following Commonwealth-funded aged care providers directly impacted by COVID-19 and located in remote areas (MMM 6 or 7) are eligible to receive support:

  • Residential Aged Care Facilities (RACFs)
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP)
  • Home Care Package providers.
NB: Directly impacted means services with one or more COVID-19 infected or isolated residents/clients/employees